Dear Mindomo Users,

After the release of Adobe Air 3.6 update, some of our users have encountered several errors while working on Mindomo Desktop on both Mac and Windows.

If you have received an error when closing the app, you are most likely affected by this update.

What we recommend is to uninstall Adobe Air and install Adobe Air version 3.5 :

If you need further assistance please contact our support team at support@mindomo.com

We apologize for any inconvenience created.

Thank you,

The Mindomo Team

Author

Client Relations Manager and Copywriter at Mindomo

4 Comments

  1. Any ETA on when the issue will be resolved? Unfortunately, Air 3.7 is required for other apps, and downgrading is not an issue. Thanks.

    • Hello Jeff,
      For the issue you’ve mentioned, please try to uninstall then reinstall the desktop application. Looking forward to your feedback, Naomi.

    • Hello Ben,
      Thank you for contacting us. The issue is not yet resolved with Adobe Air 3.7. If we can help you with any more information, please let us know.

      Best regards, Naomi

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