Some of our users have reported having difficulty in installing the latest version of Mindomo Desktop.  We created this quick guide to help you out in the installation process.  Please follow these steps:

I. Manually  uninstall your existing Mindomo Desktop version.

For Mac follow these instructions:

1.  Click on “Finder”

2.  Then go to “Applications”

3.  Right click on “Mindmo Desktop”

4.  Select “Move to Trash”

5.  Delete the Mindomo associated files by going to

“Library” -> “Caches” -> right click on “Mindomo Desktop” and select “Move to Trash”

then go to “Library” ->”Preferences” -> right click on “Mindomo Desktop” and select “Move to Trash”

For Windows follow these instructions:

1.  Go to Control Panel

2.  Click on “Mindomo Desktop”

3.  Then click on “Uninstall”

4.  To delete the Mindomo associated files by going to:

“Users” -> “Your username” ->” AppData” -> “Roaming” then right click on “Mindomo Desktop” and select “Delete”

then go to “Users” -> “Your username” ->” AppData” -> “Roaming” -> “Adobe” -> “Air” -> “ELS”  then right click on “Mindomo Desktop” and select “Delete”

Note:  to make your hidden files visible (eg. AppData) please follow the instructions on this link: http://windows.microsoft.com/en-US/windows7/Show-hidden-files

II. Install the latest Desktop version by going to https://www.mindomo.com/mind-mapping-software

III. Log in with your credentials in order to activate your subscription.

For additional information please contact us at support@mindomo.com

Author

Client Relations Manager and Copywriter at Mindomo

5 Comments

  1. have followed instructions repeatedly, on Mac running 10.8.2 and still same result…. can’t install….

    and now I don’t have any version installed.

    please fix

  2. oscar alvarado gonzalez Reply

    solicito el favor de instalar mindomo para hacer un trabajo gracias.

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